WEBSITE DISCLOSURE
The following terms
of use apply to your access to and use of B.O.N.D. Community Federal Credit
Union's Web site. These terms and conditions are important - please take
a moment and read them carefully. By accessing any page of our Web site,
you agree to be bound by these terms, whether or not you are a B.O.N.D.
Community Federal Credit Union member. If you do not agree to the following
terms and conditions, do not access this site or any page thereof.
As used in these terms
and conditions, the words “we”, “our”, “the
credit union” and “us” mean B.O.N.D. Community Federal
Credit Union. And, the word “you” and “your” mean
the website user.
Disclosure
of Warranties and Liabilities:
All of the information
and content of our Web site are subject to change without notice.
All information provided
on this Web site is believed by us, B.O.N.D. Community Federal Credit
Union, to be accurate and reliable as of the date posted on the site.
However, due to the possibility of human and mechanical error, as well
as other factors, we are not responsible for errors in or omissions from
the information contained in this Web site. Please contact the Credit
Union at (404) 525-0619 during regular business hours for the latest rates
and terms, and to verify any information found on our website.
All of the information,
materials, and functions contained in our Web site are provided on an
"AS IS" basis without warranties of any kind, either expressed
or implied, including, but not limited to, warranties or merchantability,
adequacy, accuracy or error-free, timeliness, or completeness of the information
and materials, fitness for a particular purpose, interruption, or freedom
from computer virus.
In no event will B.O.N.D.
Community Federal Credit Union be liable for any direct or indirect, special,
incidental, consequential or punitive damages or lost profits arising
in connection with your use of this Web site or other sites linked to
or from our Web site, for any errors in or omissions from information,
materials and functions included in our Web site or any other sites linked
to or from our Web site, or any interruption in the availability of our
Web site, delay in operation or transmission, computer virus, loss of
data, or otherwise, even if we have been advised of the possibility of
such damages or losses.
B.O.N.D. Community
Federal Credit Union offers links to you on an "as is" basis.
Such links are not endorsements of any products or services in those sites,
and no information in such sites has been endorsed or approved by us.
B.O.N.D. Community Federal Credit Union is not responsible for the content,
accuracy, or opinions expressed in other Web sites, and such Web sites
are not investigated, monitored, or checked for accuracy or completeness
by us. Third-party links are offered solely for the purpose of providing
easy navigation to information that may be useful to users of our Web
site, and you must use them at your own discretion.
When you visit a third
party website by using a link on a B.O.N.D. Community Federal Credit Union
site, you will no longer be protected by B.O.N.D. Community Federal Credit
Union’s privacy policy or security practices.
When you access third-party
websites linked on our website, you are leaving the B.O.N.D. Community
Federal Credit Union’s website.
B.O.N.D. Community
Federal Credit Union's privacy policies do not apply to linked websites.
You should consult the privacy disclosures on each third-party site for
further information.
Here are some tips
to help you tell if you have left B.O.N.D. Community Federal Credit Union’s
website:
- Instead of a B.O.N.D.
Community Federal Credit Union address (www.bondcu.com), the URL of
the linked website appears in the location box (or address field) of
your web browser.
- The linked website
is shown in a new browser window. And/or, the appearance of the linked
site, including its colors and graphic design, is significantly different
from the B.O.N.D. Community Federal Credit Union’s site.
Products and
Services Eligibility:
Your eligibility for
specific products and services is subject to determination and approval
by B.O.N.D. Community Federal Credit Union.
Privacy and
Use of Information:
We understand that you are concerned about privacy. For additional details
about how we treat your nonpublic personal information, please refer to
our Privacy Statement on the bottom of this page.
Visitors to B.O.N.D.
Community Federal Credit Union’s website remain anonymous. We do
not collect personal identifying information about visitors to our website.
Our servers collect standard nonidentifying information about visits to
the site, such as date and time visited. This information is used to compile
standard statistics on site usage.
Web site Applications:
B.O.N.D. Community
Federal Credit Union’s Member Pre-Qualification Application Page
is secured and all information entered by the user is encrypted and e-mailed
to a secure server. Only an authorized Credit Union employee can access
and print the applications from the secured server to ensure confidentiality.
Virtual Branch
/ Online Banking Website:
Personal identifying
information is collected when a member accesses our Virtual Branch / Online
Banking website. This information enables the credit union to regulate
entry to the secured portions of the website and to measure member usage.
Any personal identifying information gathered during an online session
is held confidential at B.O.N.D. Community Federal Credit Union. The Credit
Union does not sell member data to third parties, whether it is gained
online or already exists on the host system. Please, refer to our Privacy
Statement for further information. Please, see the Virtual Branch/Online
Banking & Bill Payment Services Terms and Conditions below.
E-mail and
Online forms:
Personal information
gathered from e-mail and online forms sent by members and non-members
may be used by the credit union's staff to answer questions, follow-up
on suggestions or complaints, or to provide or improve the requested service.
Please be advised that e-mail is not secure against interception by unauthorized
individuals. Never send confidential information such as account numbers,
Personal Identification Numbers (PINs), credit card numbers or requests
for financial transactions through e-mail to the credit union. Users are
highly encouraged to seek alternatives to e-mail when it is necessary
to provide sensitive or personal information that can compromise or violate
a user's privacy when communicating via e-mail. If you wish to communicate
sensitive or personal information, contact us by phone or mail at:
B.O.N.D.
Community Federal Credit Union
P.O. Box 5286
Atlanta, GA 31107
Ph. 404-525-0619
Please, use the address
and phone number above to request a copy of our Privacy Statement.
Location of
Operations, Governing Law, and Consent to Jurisdiction:
This Web site (excluding
linked sites) is controlled by B.O.N.D. Community Federal Credit Union’s
from its offices in the State of Georgia, United States of America. While
you may choose to access our website from other locations, we make no
representation that any information, materials, or functions included
in our website are appropriate or authorized for use in other jurisdictions.
Your access from other locations is made on your own initiative; you,
and not B.O.N.D. Community Federal Credit Union, are responsible for compliance
with any applicable local laws and regulations.
Your access to and
use of our Web site and these terms are governed by and will be construed
in accordance with the laws of the State of Georgia without regard to
principles of conflicts of laws, to the extent not pre-empted by federal
law. In the event that any provision of these terms is held unenforceable,
it will not affect the validity or enforceability of the remaining provisions.
In the event of a dispute
concerning or relating in any way to this website, you and B.O.N.D. Community
Federal Credit Union hereby submit to the exclusive personal jurisdiction
and venue of the State and Federal Courts located in the State of Georgia
with respect to such matters.
Children's
Online Privacy Policy:
We recognize that protecting
children's identities and online privacy is important. We encourage you
to get involved with your child's online usage and to be aware of the
activities in which they are participating.
Currently, B.O.N.D.
Community Federal Credit Union does not collect personal information from
children under 13 years old through its web site. We ask you to check
back here regularly to see what our latest policies are, particularly
those relating to children.
If you have questions
concerning the privacy of your child's personal information, please contact
us at the address and phone number shown above.
User Indemnification:
You agree to indemnify,
defend and hold B.O.N.D. Community Federal Credit Union harmless from
any liability, loss, claim and expense, including attorneys' fees, related
to your violation of these terms and conditions or the use of the services
and information provided at this Web site.
Virtual Branch/Online
Banking & Bill Payment Services Terms and Conditions:
The following terms
and conditions govern the manner in which B.O.N.D. Community FCU (Us,
We, Our) will provide Virtual Branch/Online Banking and Bill Payment Services
(Services) to You:
Our Member
Service Information
Member Service is available at 404-525-0619 from 11:00 am to 6:00 pm EST
Mondays trough Friday.
After hours calls are directed to a voicemail system.
Mail may be
addressed to:
B.O.N.D. Community FCU
PO Box 5286
Atlanta, GA 31107
Services:
You authorize Us to utilize Integrasys to provide the Services to You
on Our behalf.
Payment of taxes or court directed payments via the Services is prohibited.
We reserve the right to refuse to make any payment and/or transfer.
Funds will arrive at Your targeted Merchant and/or Account as close as
reasonably possible to the date designated by You in Your payment and/or
transfer instruction (Payment Date). Subject to the terms and conditions
of this Agreement, You authorize Us, and any third party acting on Our
behalf, to choose the most effective method to process Your payment and/or
transfer, including, without limitation, electronic, paper or some other
draft means. For each properly instructed payment to an eligible Merchant
and/or transfer to a targeted Account, You will receive a transaction
confirmation number (Confirmation Number).
The Payment Date indicated
by You must always be a Business Day (as defined below). If it is not,
the Payment Date will be deemed to be the first Business Day after the
date indicated.
UNLESS YOU RECEIVE
A CONFIRMATION NUMBER, WE SHALL NOT BE LIABLE FOR ANY FAILURE TO MAKE
A PAYMENT AND/OR TRANSFER, INCLUDING ANY FINANCECHARGES OR LATE FEES INCURRED
AS A RESULT. IT IS ALSO IMPORTANT THAT THE PAYMENT DATE BE ON OR BEFORE
THE MERCHANT DUE DATE, NOT THE LATE DATE, AND, SINCE THE TIME FOR US TO
PROCESS YOUR PAYMENT VARIES ACCORDING TO THE PARTICULAR MERCHANT, YOU
MUST BECOME FAMILIAR WITH THE PAYMENT PROCESSING TIME FOR EACH MERCHANT
YOU DESIRE TO PAY, AND ALLOW THE APPROPRIATE NUMBER OF BUSINESS DAYS BETWEEN
THE DAY YOU INPUT YOUR PAYMENT INSTRUCTION AND THE PAYMENT DATE. SUBJECT
TO THE LIMITATION DISCUSSED BELOW, IF YOU FOLLOW THE PROCEDURES DESCRIBED
IN THIS AGREEMENT FOR PAYMENTS, AND YOU ARE ASSESSED A PENALTY OR LATE
CHARGE, WE WILL REIMBURSE YOU FOR THAT LATE CHARGE UP TO A MAXIMUM OF
FIFTY DOLLARS ($50.00). IN THE EVENT THAT YOU DO NOT ADHERE TO THE OBLIGATIONS
SET FORTH IN THIS AGREEMENT, OR YOU SCHEDULE A PAYMENT LESS THAN THE NUMBER
OF BUSINESS DAYS BEFORE THE DUE DATE REQUIRED FOR A PARTICULAR MERCHANT,
YOU WILL BEAR FULL RESPONSIBILITY FOR ALL PENALTIES AND LATE FEES AND
WE WILL NOT BE LIABLE FOR ANY SUCH CHARGES OR FEES. THE SERVICE ASSUMES
NO LIABILITY FOR THE LATE POSTING OR MISAPPLICATION OF PAYMENT ONCE FUNDS
ARE RECEIVED BY MERCHANTS. THIS ABSENCE OF LIABILITY, HOWEVER, DOES NOT
PRECLUDE SERVICE FROM WORKING TO RESOLVE THESE TYPES OF ISSUES WHEN THEY
ARISE. IF REQUIRED WE WILL BE RESPONSIBLE FOR PROVIDING PROVISIONAL CREDIT
IF PAYMENT DISPUTES THIS ACTION.
Limitation:
Under no circumstances will We be liable if We are unable to complete
any payments and/or transfers initiated in a timely manner via the Services
because of the existence of any one or more of the following circumstances:
- You do not obtain
Confirmation at the time You initiate a payment and/or transfer.
- The designated Account
does not contain sufficient funds to complete the payment and/or transfer.
- You have closed
the designated Account.
- We have identified
You as a credit risk and have chosen to (i) make all payments and/or
transfers initiated by You via the Services utilizing a paper, as opposed
to electronic, method, or (ii) to terminate Your subscription to the
Services.
- The Services, Your
equipment, the software, or any communications link is not working properly
and You know or have been advised by Us about the malfunction before
You execute the transaction.
- You have not provided
Us with the correct information for those Merchants to whom You wish
to direct payment or Accounts to which You wish to make a transfer.
- The Merchant mishandles
or delays handling payments sent by Us.
- Circumstances beyond
our control (such as, but not limited to, fire, flood, or interference
from an outside source) prevent the proper execution of the transaction
and We have taken reasonable precautions to avoid these circumstances.
WE ARE NOT RESPONSIBLE
FOR ANY OTHER LOSS, DAMAGE OR INJURY, WHETHER CAUSED BY YOUR EQUIPMENT
OR SOFTWARE, THE SERVICES, OR ANY TECHNICAL OR EDITORIAL ERRORS CONTAINED
IN OR OMISSIONS FROM ANY USER GUIDE/BROCHURE RELATED TO THE SERVICES.
WE SHALL NOT BE RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL
DAMAGE ARISING IN ANY WAY OUT OF THE INSTALLATION, USE OR MAINTENANCE
OF YOUR EQUIPMENT, SOFTWARE OR THE SERVICES, EXCEPT WHERE THE LAW REQUIRES
A DIFFERENT STANDARD.
Payment Cancellation/Modification:
Except for those transfers which are completed immediately, You may cancel
or modify a payment and/or transfer up to 2:00 p.m. Eastern Time (ET) the
same Business Day You schedule for payment and/or transfer. Statements:
All payments and/or transfers made via the Services will be listed on
Your monthly Account statements (Statement) that you receive from Us.
New Services:
We may, from time to time, introduce new services or enhance the existing
Services. We shall notify You of the existence of these new or enhanced
services. By using these services when they become available, You agree
to be bound by the obligations concerning these services, which will be
sent to You.
Care of
Your Security Code and Security: You agree that You will
not give your Services security code (Security Code) or make it available
to any other person. If You believe that Your Security Code has been lost
or stolen, or that someone has made payments and/or transfers using Your
Security Code without Your permission, notify Us IMMEDIATELY by phone
any time during Member Services hours or send an electronic message through
the Service.
Your Liability
for Unauthorized Payments: If you believe that your Security
Code has been lost or stolen, notify Us IMMEDIATELY as provided above
in order to keep your possible losses down. If you notify Us within two
(2) Business Days after You learn of the loss or theft, your maximum liability
is $50.00.
If you do NOT notify Us within two (2) Business Days after You learn of
the loss or theft of your Security Code, and We can prove that We could
have prevented someone from using Your Security Code if You had told Us
in time, Your maximum liability is $ 500.00.
If your Statement contains
payments and/or transfers that You did not make, notify Us IMMEDIATELY.
If You do not notify Us within sixty (60) days after the Statement was
mailed to You, You may not get back any of the money You lost if We can
prove that We could have stopped someone from taking the money if You
had told Us in time. If a good reason (such as a hospital stay or a long
trip) prevented You from telling Us, We may at Our discretion, extend
the time.
Errors
and Questions: Contact Us as soon as possible at either
the address or telephone number described above if You think that a payment
and/or transfer listed on Your statement is in error or if You need more
information about a payment and/or transfer listed on the Statement. We
must hear from You no later than sixty (60) days after You received the
first Statement on which the problem or error appeared.
When You call
or write Us, You must:
- Tell Your name
and User ID.
- Describe the payment
and/or transfer You are unsure about (Merchant name, Account information,
Transaction Date, Transaction Amount) and explain as clearly as You
can why You believe it is an error or need more information. If possible,
please provide Us with the Confirmation Number for such transaction.
- Tell Us the dollar
amount of the suspected error. If You tell Us orally, or by using the
Services’ electronic mail, We may require that You send Your complaint
in writing within ten(10) Business Days. We will tell You the result
of Our investigation within ten (10) Business Days after We receive
Your complaint and will correct any Services error promptly. If We need
more time, We may take up to forty-five (45) days to investigate the
complaint or question. If We decide to do this, We will credit Your
Account within ten (10) Business Days after we hear from you, for the
amount You think is in error in order that You may have the use of the
money during the time it takes to complete Our investigation. If We
ask You to put Your question or complaint in writing and We do not receive
it within ten (10) Business Days, We may not credit Your Account.
If We decide that there
was no error, We will mail or transmit to You a written explanation within
three (3) Business Days after We have completed the investigation. Within
ten (10) Business days of the date of such explanation, We will debit Your
account of the amount previously credited to You for use during the time
We took to complete Our investigation. You may ask for copies of documents
used during Our investigation. Disclosure
of Account Information to Third Parties: We will only disclose
information to third parties about Your Accounts :
1. When it is necessary for completing payments and/or transfers;
2. In order to comply with a government agency or court order; or
3. If You give us Your permission.
Charges:
You may be charged a monthly fee for the Services plus any applicable
sales and use taxes. You authorize Us to effect automatic payment for
this fee from one of Your Accounts by electronic, paper or other draft
means.
In the event We are
unable to process a Services transaction, (if, for example, there are
insufficient funds in Your designated Accounts) the transaction will result
in a “Failed Payment and/or Transfer”. In such event, We will
charge the total cost of the transaction, including any service charges,
to You. In the event of repetitive Failed Payment and/or Transfer, We
reserve the right to suspend Your subscription to the Services. This suspension
may be without prior notice to You. If Your subscription is suspended,
transactions which were previously initiated may still continue to be
processed unless canceled and confirmation of such cancellation is provided
as specified below. Suspension will be handled by Member Services and
all inquiries and correspondence relating thereto including requests for
reinstatement should be directed to Member Services. In the event Your
subscription is suspended, We will notify You by mail to Your listed address.
With respect to any Failed Payment and/or Transfer, You agree to reimburse
Us within fourteen (14) days after notice is sent to You, for any funds
We have already paid to one or more of Your designated Merchants which
We were unable to recover by debit to the Merchant or charge to You.
If You do not pay any
amount owed to Us when due, You agree to pay interest on the unpaid balance
at the rate of 18% per annum, or 1.5% per month (or the maximum rate allowed
by applicable law, if less). In the event that Your claim or debt has
to be referred to a third party for collection, You agree, to the extent
permitted by law, to pay all costs and fees incurred in collecting the
outstanding balances, including reasonable attorneys’ fees and court
costs.
Fee Schedule:
You agree to pay Us the fees to be published by Us from time to time.
Additional
Terms and Conditions:
- In addition to
the foregoing, You agree to be bound by and comply with the requirements
of the Services User Guide and applicable state and federal laws and
regulations. We agree to be bound by them too.
- We reserve the right
to terminate Your use of the Services, in whole or in part, at any time
without prior notice.
- You may cancel Your
subscription to the Services, upon thirty (30) days prior notice to
Member Services. You will be responsible for all payments and/or transfers
You have requested prior to termination and for all other charges, fees,
and taxes incurred.
BE SURE TO CANCEL ALL OUTSTANDING PAYMENT AND/OR TRANSFER ORDERS WITHIN
THE 30 DAY NOTIFICATION PERIOD. WE WILL NOT BE LIABLE FOR PAYMENTS AND/OR
TRANSFERS NOT CANCELLED OR MADE DUE TO YOUR ACTIONS RELATED TO SERVICE
TERMINATION.
- These Terms and
Conditions, the Services User Guide and applicable Services fees and
charges may only be altered or amended by Us. In such event, We shall
send notice to You at your listed address or transmit notice of the
alteration or amendment over the Services. Your use of the Services
following receipt of such notice constitutes acceptance of such alterations
or amendments.
- In the event of
a dispute regarding the Services, You and We agree to resolve this dispute
by looking to these Terms and Conditions. These Terms and Conditions
shall supersede any and all other representations made by You or Our
employees.
- These Terms and
Conditions shall be governed by and construed in accordance with the
laws of the State of Georgia.
- Business Days are
Monday through Friday excluding normal banking holidays.
B.O.N.D. Community
Federal Credit Union
P.O. Box 5286
Atlanta, GA 31107
Ph.
404-525-0619
Fax 404-577-8529
www.bondcu.com |