Phishing Scams

Phishing is a scam where Internet fraudsters send spam or pop-up messages to lure personal and financial information from unsuspecting victims.

Phishers seek every opportunity to find individuals who are willing to provide information for the criminals to tap into a financial gain from credit union members. Once a member provides the personal and/or financial information, the fraudsters are off and running to create financial losses to the credit union and the individual.

The phishers continue to change their phony e-mails by including false fraud protection techniques as a new twist to convince members the e-mail is from the credit union. Because of everyone's fraud awareness, phishers are luring members to “take action” and provide the information by using an “online banking” log-in which will re-direct this site to the fraudster.

The "take action" phishers are asking members to perform is:

• Deactivate their card(s) temporarily to guard against fraud
• Activate their card(s) by having them log on to an “online banking system” where the phishers are able to obtain member's card information.

The phishers convince members there is no need to contact the credit union to validate the email or telephone request involving the deactivation and activation process.

B.O.N.D. Community Federal Credit Union Members:

• Do not provide any personal, private or financial information through email
• Don't reply to email or pop-up messages that ask for personal or financial information, and don't click on links in the message
• Don't cut and paste a link from the message into your Web browser: phishers can make links look like they go one place, but that actually send you to a different site.
• If you believe the contact is legitimate, go to the credit union's or the company’s website by typing in the site address directly or using a page you have previously book marked, instead of a link provided in the e-mail
• Be cautious about opening any attachment or downloading any files from emails you receive, regardless of who sent them. Do not open an attachment to an unsolicited e-mail unless you have verified the source
• If you are concerned about your account, contact the credit union using a phone number you know to be genuine, or open a new Internet browser session and type in the company's correct Web address yourself
• Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly
• Do not be intimidated by an e-mail or caller who suggest dire consequences if you do not immediately provide or verify information
• Review credit card and bank account statements as soon as you receive them to check for unauthorized charges
• Forward spam that is phishing for information to spam@uce.gov and to the company, bank, or organization impersonated in the phishing email.
• Report phishing email to reportphishing@antiphishing.org. The Anti-Phishing Working Group, a consortium of ISPs, security vendors, financial institutions and law enforcement agencies, uses these reports to fight phishing
• If you've been scammed, visit the Federal Trade Commission's Identity Theft website at www.consumer.gov/idtheft.

This credit union is federally-insured by the National Credit Union Administration

We do Business in Accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

PRIVACY STATEMENT